Our Legacy in Plumbing
Emerging from an enduring dedication to the art of building, NeutralAccessPoint has been the source of leading-edge plumbing services in London for more than ten years.
Our Story
In 2013, master plumber Michael Sterling alongside operations manager Haven Peterson created NeutralAccessPoint, envisioning a top-notch plumbing solution for our local community.
From humble beginnings, our small-scale venture has expanded into the go-to choice for premium plumbing solutions in London, with a track record of servicing thousands of pleased customers while upholding our founding principles of excellence, dependability, and unwavering client satisfaction.
Nowadays, our operations are supported by the latest technology and a dedicated group of certified plumbing experts who embody our commitment to superior workmanship and outstanding service.
Our Path
Significant events in our plumbing heritage
The Inception
Established by Expert Plumber John Smith and Operations Director Alex Johnson with an aim to deliver exceptional plumbing solutions.
Growth and Diversity
Introduced additional services such as bathroom remodeling and high-end fixture installation to cater to a wider range of customer needs.
Broadening Horizons
Started our dedicated commercial plumbing services, quickly becoming a top choice for commercial clients and establishments.
Innovative Improvements
Adopted state-of-the-art diagnostics and electronic scheduling platforms, boosting our operational effectiveness and customer relationships.
Exclusive Offerings
Launched our high-end comprehensive plumbing solutions, featuring top-tier materials and first-class service provisions.
Meet the Team
The experienced team crafting your plumbing services
Alex Smith
Co-Founder & Operations Director
Alex brings top-notch organizational capabilities and a zeal for client interaction, making sure each job surpasses our standards.
Jordan Wu
Head Plumbing Engineer
Jordan guarantees that our plumbing tasks are completed to the utmost standards, marrying expertise in plumbing with a dedication to top-quality output.
Michael Sterling
Founder & Premier Plumbing Specialist
Boasting over two decades in the plumbing industry and a mastery of the craft, Taylor leads with a firm commitment to excellence and quality service.
"Each endeavor is a chance to display our skill and to craft enduring answers for the residential and commercial spaces of our patrons."
"Excellence and dependability form the bedrock of every service we undertake."
"Thorough installation and regular upkeep are essential for durability and optimal functioning. We take pride in ensuring perfection for every component, from pipes to fittings."
Our Fundamental Beliefs
The foundational ideals that steer all our actions
Excellence as Priority
Rigorous standards for high-grade materials, advanced installation methods, and superior industry practices guarantee durable solutions.
Elite Workmanship
Masterful skill, meticulousness, and top-tier materials lead to unparalleled plumbing work that endures.
Dependability
Timely services, straightforward communication, and trustworthy solutions that you can rely on for the foreseeable future.
Client-Centric Approach
Sincere consideration, individualized focus, and clear pricing policies assure services that are specifically catered to our client’s necessities.
Are You Prepared to Engage with NeutralAccessPoint?
Become one of the numerous contented customers who've embraced the excellence of our unmatched plumbing solutions